Return & Refund Policy

Notification of Defects and Return of Goods

Please notify Euro Art UK of any alleged defects or damage to the goods within 2 days of delivery or collection. In cases where the defect or damage isn’t apparent upon reasonable inspection, please inform us within a reasonable time after discovery. The notice should specify the particular defect or damage, allowing Euro Art UK a reasonable opportunity to inspect the goods. If Euro Art UK acknowledges the defect or damage and deems the goods faulty, we will rectify, replace, or credit the invoice value of the goods. This resolution will be considered in full satisfaction of any claim, absolving Euro Art UK of further liability for loss or damage arising from the defect.

Return of Goods

At our discretion, Euro Art UK may permit the return of goods within 7 days from the purchase date. Products bought more than a month ago are non-refundable. Returned goods, not deemed defective or damaged, should be in an unused, unopened, and saleable condition to qualify for a full refund. Opened or used products are subject to Euro Art UK’s discretion. If goods are allowed to be returned, Euro Art UK is entitled to retain a handling/restocking charge equivalent to 15% of the sale price. This policy extends to refused packages upon delivery attempt, insufficient/incorrect addresses leading to returns, or unclaimed items.

Contact Information:

Euro Art UK Ltd
Didsbury Street, Blackburn BB1 3JL
United Kingdom
VAT No: 226005352 Co.
Reg. No: 07054155
Incorporated in England Since 2009